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SumBox Terms & Policies

Last updated: November 29, 2024

SumBox is a service provided by Adasu LLC ("we," "our," or "us"). By using our service, you agree to these terms and policies.

Terms of Service

Quick Reference

  • Trial: 14-day full access trial (credit card required)
  • Paid plan: $60/year, billed annually
  • Age requirement: 16+
  • Renewal: Automatic with 14-day notice
  • Cancellation: Available anytime, no partial refunds
  • Fair usage: Applies to all accounts
  • Provider: Adasu LLC

Welcome to SumBox

These terms of service ("Terms") constitute a legal agreement between you and Adasu LLC, doing business as SumBox. These terms outline the rules for using SumBox. We've tried to keep them simple and clear - just like our product.

Age Requirements and Consent

  • You must be at least 16 years old to use SumBox
  • One person or legal entity = one account
  • You must provide accurate information when creating your account
  • You're responsible for maintaining the security of your account credentials

Using SumBox

  • Start with a 14-day full access trial (credit card required)
  • After trial, your subscription automatically continues at $60/year
  • We'll notify you at least 7 days before your trial ends
  • All accounts are subject to our fair usage policy
  • You agree not to use SumBox for any illegal purposes or to violate others' rights
  • The SumBox email address provided is strictly for newsletter subscriptions only
  • We reserve the right to terminate accounts that use the SumBox email address for non-newsletter purposes

Fair Usage Policy

We'll contact you if your usage exceeds normal patterns, which typically means:

  • More than 50 newsletter emails per week
  • Automated or scripted access to our service
  • Using SumBox email for non-newsletter purposes
  • Sharing your SumBox email address with non-newsletter services

We reserve the right to:

  • Monitor email types received by your SumBox address
  • Filter or block non-newsletter emails
  • Terminate accounts that violate these restrictions
  • Delete non-newsletter emails without notice

Payment Terms

Payments are processed by Paddle.com ("Paddle"), our merchant of record. By making a purchase, you agree to Paddle's terms of service.

  • Try all features free for 14 days (credit card required)
  • After trial, you'll be automatically charged $60/year unless you cancel
  • We'll notify you 3 days before your trial ends
  • Cancel anytime during trial to avoid charges
  • After paid period begins, no partial or prorated refunds
  • All fees are non-refundable except as described in our refund policy

Service Changes and Discontinuation

  • We may modify or discontinue features with notice
  • We'll communicate significant changes via email
  • We may discontinue the service entirely with a 30-day notice
  • In the event of service discontinuation, active paid subscribers will receive a pro-rata refund for the unused portion of their subscription, unless the termination is due to a violation of our terms

Account Cancellation

  • You can cancel your account anytime through your settings
  • We may terminate accounts that violate these terms
  • Upon cancellation, you'll lose access to your SumBox email and summaries
  • No refunds will be issued for accounts terminated due to violations of these terms

Limitations

  • We strive for 99.9% uptime but don't guarantee uninterrupted service
  • We're not responsible for the content of newsletters you receive
  • SumBox is not a fail-proof storage service for historical newsletter issue data. You should not rely on SumBox for archiving or long-term retention of newsletter content
  • Our summaries are generated based on newsletter content, but we don't guarantee completeness

Privacy Policy

Quick Reference

  • Legal Entity: Adasu LLC
  • Data storage location: United States
  • Payment processor: Paddle
  • Newsletter content: Deleted after summarization
  • Data encryption: In transit, and for some data at rest
  • Marketing: We don't sell your data
  • Third parties: Limited to essential service providers

Our Approach to Privacy

Adasu LLC ("SumBox", "we," "our," or "us") is a solo developer operation that believes in minimal data collection. We only collect what's needed to provide you with great service.

Information We Collect

Account information

  • Your name and email address
  • Payment processing is handled entirely by Paddle - we don't store any payment information

Service Data

  • Your SumBox email address
  • Newsletter summaries
  • Your summary frequency preferences
  • Service usage data and app metrics
  • Original newsletter content (temporarily, for processing)
  • Anonymous aggregated data about email service providers and delivery gateways used by newsletters

Data Retention

  • Newsletter summaries are retained for your reference
  • Original newsletter content is stored on our servers temporarily for processing
  • We reserve the right to delete original newsletter content at any time, at our sole discretion, without prior notice
  • SumBox is not a fail-proof storage service for historical newsletter issue data, and we do not guarantee long-term retention of this content
  • In some cases, we may retain original newsletter content temporarily for debugging and troubleshooting
  • Service usage data and app metrics are retained for service improvement
  • Account information is retained while your account is active

Data Storage and Location

  • All data is stored in secure facilities in the United States
  • We use industry-standard security measures
  • Data is encrypted in transit, and certain sensitive data is encrypted at rest
  • We regularly backup data to prevent loss
  • By using SumBox, you consent to your data being stored in the US

How We Use Your Information

  • To provide your newsletter management service
  • To send you summaries
  • To process payments through Paddle
  • To communicate important service updates
  • To improve SumBox
  • To monitor and enforce fair usage policies

What We Don't Do

  • We don't sell your data
  • We don't share your information with third parties except where necessary to provide the service
  • We don't use your data for advertising

Your Rights

You can:

  • Access your personal data
  • Request data deletion
  • Export your data
  • Modify your preferences
  • Cancel your account

Cookie Usage

We use essential cookies only for:

  • Keeping you logged in
  • Remembering your preferences
  • Ensuring service functionality

Refund Policy

Quick Reference

  • Provider: Adasu LLC
  • Trial: 14-day full access (credit card required)
  • Cancel anytime during trial: No charge
  • Paid plan: $60/year, no partial refunds
  • Refund window: 14 days from first payment after trial
  • Special cases: Technical issues, billing errors
  • Process time: 5-10 business days via Paddle

Trial Period

  • Try SumBox's full features free for 14 days
  • Credit card required to start trial
  • We'll notify you 3 days before trial ends
  • Cancel anytime during trial to avoid charges
  • After trial ends, your card will be automatically charged $60 for annual subscription

Paid Subscriptions

  • Annual subscriptions are generally non-refundable
  • Refund requests considered within 14 days of payment
  • No partial or prorated refunds for mid-year cancellations
  • Pro-rata refunds will be provided for unused subscription periods only in cases of service discontinuation
  • Contact hello@sumbox.io to request a refund

Special Circumstances

We may provide refunds in cases of:

  • Technical issues preventing service use
  • Double charging or billing errors
  • Other exceptional circumstances (evaluated case by case)

How Refunds Work

  • Approved refunds are processed through your original payment method via Paddle
  • Processing typically takes 5-10 business days
  • You'll receive email confirmation of refund processing