SumBox Terms & Policies

Terms of Service

Quick Reference

• Trial: 14-day full access trial (credit card required)
• Paid plan: $60/year, billed annually
• Age requirement: 16+
• Renewal: Automatic with 14-day notice
• Cancellation: Available anytime, no partial refunds
• Fair usage: Applies to all accounts
• Provider: Adasu LLC

Welcome to SumBox

These terms of service ("Terms") constitute a legal agreement between you and Adasu LLC, doing business as SumBox. These terms outline the rules for using SumBox. We've tried to keep them simple and clear - just like our product.

Age Requirements and Consent

• You must be at least 16 years old to use SumBox
• One person or legal entity = one account
• You must provide accurate information when creating your account
• You're responsible for maintaining the security of your account credentials

Using SumBox

• Start with a 14-day full access trial (credit card required)
• After trial, your subscription automatically continues at $60/year
• We'll notify you at least 7 days before your trial ends
• All accounts are subject to our fair usage policy
• You agree not to use SumBox for any illegal purposes or to violate others' rights
• The SumBox email address provided is strictly for newsletter subscriptions only
• We reserve the right to terminate accounts that use the SumBox email address for non-newsletter purposes

Fair Usage Policy

We'll contact you if your usage exceeds normal patterns, which typically means:

• More than 50 newsletter emails per week
• Automated or scripted access to our service
• Using SumBox email for non-newsletter purposes
• Sharing your SumBox email address with non-newsletter services

We reserve the right to:

• Monitor email types received by your SumBox address
• Filter or block non-newsletter emails
• Terminate accounts that violate these restrictions
• Delete non-newsletter emails without notice

Payment Terms

Payments are processed by Paddle.com ("Paddle"), our merchant of record. By making a purchase, you agree to Paddle's terms of service.

• Try all features free for 14 days (credit card required)
• After trial, you'll be automatically charged $60/year unless you cancel
• We'll notify you 3 days before your trial ends
• Cancel anytime during trial to avoid charges
• After paid period begins, no partial or prorated refunds
• All fees are non-refundable except as described in our refund policy

Service Changes and Discontinuation

• We may modify or discontinue features with notice
• We'll communicate significant changes via email
• We may discontinue the service entirely with a 30-day notice
• In the event of service discontinuation, active paid subscribers will receive a pro-rata refund for the unused portion of their subscription, unless the termination is due to a violation of our terms

Account Cancellation

• You can cancel your account anytime through your settings
• We may terminate accounts that violate these terms
• Upon cancellation, you'll lose access to your SumBox email and summaries
• No refunds will be issued for accounts terminated due to violations of these terms

Limitations

• We strive for 99.9% uptime but don't guarantee uninterrupted service
• We're not responsible for the content of newsletters you receive
• SumBox is not a fail-proof storage service for historical newsletter issue data. You should not rely on SumBox for archiving or long-term retention of newsletter content
• Our summaries are generated based on newsletter content, but we don't guarantee completeness

Privacy Policy

Quick Reference

• Legal Entity: Adasu LLC
• Data storage location: United States
• Payment processor: Paddle
• Newsletter content: Deleted after summarization
• Data encryption: In transit, and for some data at rest
• Marketing: We don't sell your data
• Third parties: Limited to essential service providers

Our Approach to Privacy

Adasu LLC ("SumBox", "we," "our," or "us") is a solo developer operation that believes in minimal data collection. We only collect what's needed to provide you with great service.

Information We Collect

Account information

• Your name and email address
• Payment processing is handled entirely by Paddle - we don't store any payment information

Service Data

• Your SumBox email address
• Newsletter summaries
• Your summary frequency preferences
• Service usage data and app metrics
• Original newsletter content (temporarily, for processing)
• Anonymous aggregated data about email service providers and delivery gateways used by newsletters

Data Retention

• Newsletter summaries are retained for your reference
• Original newsletter content is stored on our servers temporarily for processing
• We reserve the right to delete original newsletter content at any time, at our sole discretion, without prior notice
• SumBox is not a fail-proof storage service for historical newsletter issue data, and we do not guarantee long-term retention of this content
• In some cases, we may retain original newsletter content temporarily for debugging and troubleshooting
• Service usage data and app metrics are retained for service improvement
• Account information is retained while your account is active

Data Storage and Location

• All data is stored in secure facilities in the United States
• We use industry-standard security measures
• Data is encrypted in transit, and certain sensitive data is encrypted at rest
• We regularly backup data to prevent loss
• By using SumBox, you consent to your data being stored in the US

How We Use Your Information

• To provide your newsletter management service
• To send you summaries
• To process payments through Paddle
• To communicate important service updates
• To improve SumBox
• To monitor and enforce fair usage policies

What We Don't Do

• We don't sell your data
• We don't share your information with third parties except where necessary to provide the service
• We don't use your data for advertising

Your Rights

You can:

• Access your personal data
• Request data deletion
• Export your data
• Modify your preferences
• Cancel your account

Cookie Usage

We use essential cookies only for:

• Keeping you logged in
• Remembering your preferences
• Ensuring service functionality

Refund Policy

Quick Reference

• Provider: Adasu LLC
• Trial: 14-day full access (credit card required)
• Cancel anytime during trial: No charge
• Paid plan: $60/year, no partial refunds
• Refund window: 14 days from first payment after trial
• Special cases: Technical issues, billing errors
• Process time: 5-10 business days via Paddle

Trial Period

• Try SumBox's full features free for 14 days
• Credit card required to start trial
• We'll notify you 3 days before trial ends
• Cancel anytime during trial to avoid charges
• After trial ends, your card will be automatically charged $60 for annual subscription

Paid Subscriptions

• Annual subscriptions are generally non-refundable
• Refund requests considered within 14 days of payment
• No partial or prorated refunds for mid-year cancellations
• Pro-rata refunds will be provided for unused subscription periods only in cases of service discontinuation
• Contact hello@sumbox.io to request a refund

Special Circumstances

We may provide refunds in cases of:

• Technical issues preventing service use
• Double charging or billing errors
• Other exceptional circumstances (evaluated case by case)

How Refunds Work

• Approved refunds are processed through your original payment method via Paddle
• Processing typically takes 5-10 business days
• You'll receive email confirmation of refund processing