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Log InSumBox Terms & Policies
Last updated: November 29, 2024
SumBox is a service provided by Adasu LLC ("we," "our," or "us"). By using our service, you agree to these terms and policies.
Terms of Service
Quick Reference
- Trial: 14-day full access trial (credit card required)
- Paid plan: $60/year, billed annually
- Age requirement: 16+
- Renewal: Automatic with 14-day notice
- Cancellation: Available anytime, no partial refunds
- Fair usage: Applies to all accounts
- Provider: Adasu LLC
Welcome to SumBox
These terms of service ("Terms") constitute a legal agreement between you and Adasu LLC, doing business as SumBox. These terms outline the rules for using SumBox. We've tried to keep them simple and clear - just like our product.
Age Requirements and Consent
- You must be at least 16 years old to use SumBox
- One person or legal entity = one account
- You must provide accurate information when creating your account
- You're responsible for maintaining the security of your account credentials
Using SumBox
- Start with a 14-day full access trial (credit card required)
- After trial, your subscription automatically continues at $60/year
- We'll notify you at least 7 days before your trial ends
- All accounts are subject to our fair usage policy
- You agree not to use SumBox for any illegal purposes or to violate others' rights
- The SumBox email address provided is strictly for newsletter subscriptions only
- We reserve the right to terminate accounts that use the SumBox email address for non-newsletter purposes
Fair Usage Policy
We'll contact you if your usage exceeds normal patterns, which typically means:
- More than 50 newsletter emails per week
- Automated or scripted access to our service
- Using SumBox email for non-newsletter purposes
- Sharing your SumBox email address with non-newsletter services
We reserve the right to:
- Monitor email types received by your SumBox address
- Filter or block non-newsletter emails
- Terminate accounts that violate these restrictions
- Delete non-newsletter emails without notice
Payment Terms
Payments are processed by Paddle.com ("Paddle"), our merchant of record. By making a purchase, you agree to Paddle's terms of service.
- Try all features free for 14 days (credit card required)
- After trial, you'll be automatically charged $60/year unless you cancel
- We'll notify you 3 days before your trial ends
- Cancel anytime during trial to avoid charges
- After paid period begins, no partial or prorated refunds
- All fees are non-refundable except as described in our refund policy
Service Changes and Discontinuation
- We may modify or discontinue features with notice
- We'll communicate significant changes via email
- We may discontinue the service entirely with a 30-day notice
- In the event of service discontinuation, active paid subscribers will receive a pro-rata refund for the unused portion of their subscription, unless the termination is due to a violation of our terms
Account Cancellation
- You can cancel your account anytime through your settings
- We may terminate accounts that violate these terms
- Upon cancellation, you'll lose access to your SumBox email and summaries
- No refunds will be issued for accounts terminated due to violations of these terms
Limitations
- We strive for 99.9% uptime but don't guarantee uninterrupted service
- We're not responsible for the content of newsletters you receive
- SumBox is not a fail-proof storage service for historical newsletter issue data. You should not rely on SumBox for archiving or long-term retention of newsletter content
- Our summaries are generated based on newsletter content, but we don't guarantee completeness
Privacy Policy
Quick Reference
- Legal Entity: Adasu LLC
- Data storage location: United States
- Payment processor: Paddle
- Newsletter content: Deleted after summarization
- Data encryption: In transit, and for some data at rest
- Marketing: We don't sell your data
- Third parties: Limited to essential service providers
Our Approach to Privacy
Adasu LLC ("SumBox", "we," "our," or "us") is a solo developer operation that believes in minimal data collection. We only collect what's needed to provide you with great service.
Information We Collect
Account information
- Your name and email address
- Payment processing is handled entirely by Paddle - we don't store any payment information
Service Data
- Your SumBox email address
- Newsletter summaries
- Your summary frequency preferences
- Service usage data and app metrics
- Original newsletter content (temporarily, for processing)
- Anonymous aggregated data about email service providers and delivery gateways used by newsletters
Data Retention
- Newsletter summaries are retained for your reference
- Original newsletter content is stored on our servers temporarily for processing
- We reserve the right to delete original newsletter content at any time, at our sole discretion, without prior notice
- SumBox is not a fail-proof storage service for historical newsletter issue data, and we do not guarantee long-term retention of this content
- In some cases, we may retain original newsletter content temporarily for debugging and troubleshooting
- Service usage data and app metrics are retained for service improvement
- Account information is retained while your account is active
Data Storage and Location
- All data is stored in secure facilities in the United States
- We use industry-standard security measures
- Data is encrypted in transit, and certain sensitive data is encrypted at rest
- We regularly backup data to prevent loss
- By using SumBox, you consent to your data being stored in the US
How We Use Your Information
- To provide your newsletter management service
- To send you summaries
- To process payments through Paddle
- To communicate important service updates
- To improve SumBox
- To monitor and enforce fair usage policies
What We Don't Do
- We don't sell your data
- We don't share your information with third parties except where necessary to provide the service
- We don't use your data for advertising
Your Rights
You can:
- Access your personal data
- Request data deletion
- Export your data
- Modify your preferences
- Cancel your account
Cookie Usage
We use essential cookies only for:
- Keeping you logged in
- Remembering your preferences
- Ensuring service functionality
Refund Policy
Quick Reference
- Provider: Adasu LLC
- Trial: 14-day full access (credit card required)
- Cancel anytime during trial: No charge
- Paid plan: $60/year, no partial refunds
- Refund window: 14 days from first payment after trial
- Special cases: Technical issues, billing errors
- Process time: 5-10 business days via Paddle
Trial Period
- Try SumBox's full features free for 14 days
- Credit card required to start trial
- We'll notify you 3 days before trial ends
- Cancel anytime during trial to avoid charges
- After trial ends, your card will be automatically charged $60 for annual subscription
Paid Subscriptions
- Annual subscriptions are generally non-refundable
- Refund requests considered within 14 days of payment
- No partial or prorated refunds for mid-year cancellations
- Pro-rata refunds will be provided for unused subscription periods only in cases of service discontinuation
- Contact hello@sumbox.io to request a refund
Special Circumstances
We may provide refunds in cases of:
- Technical issues preventing service use
- Double charging or billing errors
- Other exceptional circumstances (evaluated case by case)
How Refunds Work
- Approved refunds are processed through your original payment method via Paddle
- Processing typically takes 5-10 business days
- You'll receive email confirmation of refund processing